Built in the UK
Our launch commitment is a UK-based company with a fully UK-based call centre.
OUR COMMITMENTS FOR LAUNCH
Premium service.
Human by design.
We aim to build a service customers can rely on: clear, warm and personal, with technology doing useful work in the background.
Real people, directly
We aim to give customers direct access to people who listen, understand the question and take responsibility for helping.
Support, around the clock
We are planning front-end support staff available 24 hours a day, seven days a week, from launch.
Technology with a purpose
Our aim is to use technology in the background to improve products and the customer experience, while people remain at the heart of service.
These are our aims and commitments for launch. Our UK call centre and 24/7 customer support are not currently operating.
A CONSIDERED EXPERIENCE
The experience should
respect your time.
We intend to make routine tasks simple and information easy to understand. When you need a person, our aim is to give you a direct route to someone who can help.
Whether you are managing personal finances or running a business, we want the service to feel as carefully designed as the products.
BE PART OF WHAT COMES NEXT
A higher standard.
A more personal approach.
Tell us what matters to you. Register for updates as FUNDR develops.